Contact information

With over 20 years experience in developing medical tests for use in hospitals and for self-test use, we know exactly how your test works.

Our medical device experts are pleased to provide technical help and information regarding our tests. However, it is not ethical for us to provide medical advice. If you have an urgent medical condition, or are concerned about your health, please speak with your doctor or pharmacist.

Do you need help to use your test?

Would you like help to understand your test better? Or maybe you didn't get a result?

Don't worry, you're in good hands.

Our friendly, professional customer care team are eager to help. Just contact us using the form below, or phone during normal working hours, and we will resolve any issue you may have right away.

SELFCHECK test kits are assembled in the UK by JR Biomedical Ltd. OpTIC Technology Centre, Wrexham University, St Asaph Business Park, St Asaph, LL17 0JD, United Kingdom.

How to collect a blood sample?

Most of our blood tests work in the same way. Everything you require is provided with your SELFCHECK self-test kit, and all the components are the same quality you will find in hospitals. Each blood test kit contains two single-use lancets (single-use for hygiene reasons), and a soft plastic 'pipette' which has been specifically designed to collect the required amount of blood safely and accurately.

Here is a demonstration on how to use a SELFCHECK blood test by one of our technical experts.

Helpline

We do not have a call centre but a team of experts who are keen to help. To speak about your test with one of our technical team during normal office hours, please call 01745 535 169. Please note that we do not provide medical advice.

Or contact us using the form below.