Contact information

With over 20 years experience in developing medical tests for use in hospitals and for self-test use, we know exactly how your test works.

Our medical device experts are pleased to provide technical help and information regarding our tests. However, it is not ethical for us to provide medical advice.

If you have an urgent medical condition, or are concerned about your health, please speak with your doctor, or pharmacist.

Do you need help to use your test?

Would you like help to understand your test better? Or maybe you didn't get a result?

Firstly, check out our FAQs, but if you still need help, don't worry, you're in good hands as our friendly, professional customer care team are eager to help.

Just contact us using the form below, or phone, and we will resolve any issue you may have.

Telephone 01745 535 169 (Monday to Friday, 9am to 4pm except bank holidays)

You can also contact us using the form below anytime.